COVID-19 UPDATE From the Pediatricians of Ontario, March, 2020
COVID-19 is placing stress on Canada’s public health system. Our clinic is starting to offer virtual care to make sure that we can continue to care for our patients safely and effectively. This means that we will be using video and audio technologies for some patient visits rather than asking all patients to come into our office. Some of these technologies are provided by the Province. Others have been provided by vendors like Google, or Apple to help make discussions with your care provider as easy as possible during these difficult times.
Some health concerns can be addressed with virtual care alone, but in some cases Dr. Gillies may ask you to visit a hospital or other health care facility if necessary, for a physical examination. We do our best to make sure that any information you give to us during virtual care visits is private and secure, but no video or audio tools are ever completely secure. There is an increased security risk that your health information may be intercepted or disclosed to third parties when using video or audio communications tools. To help us keep your information safe and secure, you can:
- Understand that this method of communication is not secure in the same way as a private appointment in an exam room.
- Use a private computer/device (i.e., not an employer’s or third party’s computer/device) and a secure internet connection. For example, using a personal computer or tablet is more secure than at a library, and your access to the Internet on your home network will generally be more secure than an open guest Wi-Fi connection.
You should also understand that virtual care is not a substitute for in-person communication or clinical examinations, where appropriate, or for attending the Emergency Department when needed (including for any urgent care that may be required).
If you are concerned about using video or audio tools for virtual care, you can ask our office to arrange for you to visit a different healthcare provider or other health care center where you can be seen in person. However, please note that visiting a health care provider in person comes with a higher risk of coming into contact with COVID-19 and the possibility of spreading the virus. By providing your information, you agree to let us collect, use, or disclose your personal health information through video or audio communications (while following applicable privacy laws) in order to provide you with care. In particular, the following means of electronic communication may be used including Skype, Facetime, etc.,
Thank you for your understanding.
Generalist Consulting Paediatrician
Dr. Gillies sees patients on referral from family doctors about a range of issues, including biophysical health concerns, developmental concerns and mental health, behavioural and academic school concerns. She has a special interest in mental health and works out of a private office and is also a member of a multidisciplinary mental health team delivering outpatient mental health services at the Children’s Hospital of Eastern Ontario.
Initial appointments are made by a referring physician and follow-up appointments are scheduled as needed by Dr. Gillies after the initial appointment.
Please see the Referrals page for more information for new patients and families.
Service is provided in English and French. Les services sont disponible en anglais et en Francais.
This site is under development and new content will be added regularly. Le contenu Francais de ce site est en cours de developpement.